Are all handbags original and high quality?
Yes! At Veona, we carefully
source and design our handbags with premium materials to ensure durability,
style, and value for money.
Do you restock sold-out items?
Some of our designs are limited
edition, while popular styles may be restocked. You can follow us on
Instagram/Facebook or turn on notifications to stay updated.
How long does delivery take?
Delivery in Karachi usually
takes 2–3 working days, while outside Karachi it takes 3–7 working
days, depending on the city.
Can I return or exchange my handbag?
Yes, we allow exchanges/returns
within 3 working days of delivery in case of a manufacturing defect or if you
received the wrong item.
What if I don’t like the bag after receiving it?
If the bag is unused, in
original packaging, and returned within 3 days, we can arrange an exchange.
(Please note: return shipping costs may apply.)
How can I track my order?
Once your order is shipped,
you’ll receive a tracking number by SMS/WhatsApp so you can check the status with our courier partner.
How can I contact Veona for queries?
You can reach us via:
WhatsApp: 0335-8708703
Instagram DM: https://www.instagram.com/veona_official/
Email: Veonaofficial@gmail.com
We usually respond within a few hours during working hours.